Shipping policy

SHIPPING POLICY

Effective date: September 21, 2026

This policy applies to physical products sold directly by Gather and Glow Club LLC.

PROCESSING AND SHIPPING

At launch, we ship physical products only within the United States. Shipping charges and available delivery methods are calculated in Shopify based on the delivery address, order contents, and available shipping services. The final charge and any available delivery estimate are shown before payment. We do not offer a single fixed shipping price.

Local delivery and in-store pickup are not available. Orders are not considered shipped until tracking is issued. Delivery estimates are not guarantees and can be affected by processing time, carriers, weather, address errors, and other conditions outside our control. If we cannot ship within the time stated at checkout, we will notify you, provide a revised estimate, and offer the option to cancel for a refund when required by applicable law.

ADDRESSES AND TRACKING

Review your shipping address before completing checkout. Contact us promptly if an address is incorrect. We cannot guarantee that an address can be changed after fulfillment begins. When tracking is available, it will be sent using the contact information supplied at checkout.

DAMAGE, DEFECTS, AND MISSING PACKAGES

If an item arrives damaged, defective, or materially different from what you ordered, contact us within 7 calendar days of delivery with the order number and clear photos of the item and packaging. If we confirm that the item was damaged, defective, or incorrect, Gather and Glow will cover the reasonable return-shipping cost and offer an appropriate replacement or refund. We will also cover delivery of an approved replacement, or refund the original shipping charge if you choose a refund.

For a package marked delivered but not received, first check the delivery location and carrier tracking, then contact us so we can review the available carrier information.

FINAL SALE

All physical-product sales are final. We do not accept returns or exchanges for change of mind, fit, color, or preference. Do not send merchandise back without first contacting help@gatherandglowclub.com and receiving instructions. This final-sale policy does not limit any rights that cannot be excluded under applicable law.

CONTACT

Gather and Glow Club LLC
Customer-service email: help@gatherandglowclub.com
Mailing address: 9095 East Tanque Verde Road, St. 171 PMB 346, Tucson, AZ 85749